COVID-19  Safety Procedures

Check in

In order to protect the health of the people present inside the structure and ensure the healthiness of the environment, we inform you that we have adopted some precautionary measures, as required by current regulations.In implementing these measures, we inform you that entry is not allowed:

• in the event that it is positive for Covid-19, or you are in any case subject to the quarantine measure;
• in the event that in the last 14 days you have had contact with subjects who tested positive for Covid-19 or come from areas at risk according to the indications of the WHO
• if you have fever (over 37.5 ° C) or other flu symptoms.

In the event of the onset of such symptoms after your entry into the facility, you must promptly inform the company manager, taking care to remain at an adequate distance from the people present, and notify your family doctor and health authority.

By entering the facility, you undertake to comply with all the provisions of the Authorities and company rules, and in particular to maintain a safe distance, wear a mask when necessary, observe the rules of hand hygiene and behave correctly in terms of hygiene.

Before your arrival send us the photo or the scan of the identity card of all the guests who will stay in the structure for check-in, via whatsapp +39 0125 306662 or by email booking@hotelpetitprince.com, we will be quicker in the delivery of the keys and the entrance to the room.

We have prepared an entrance and an exit path.You can keep the keys with you throughout your stay, in order to limit the stops at the reception as much as possible.
We ask you to pay the evening before departure to avoid queues.

Breakfast - Packed lunch

We want your vacation to be just as you have always lived it. In order to do this, we will serve breakfast in the diner which is usually only open in winter. Here we have a practical self-service counter where our staff will serve you our tasty breakfast. The real highlight will be our outdoor area, in the middle of the meadows, with the scent of flowers, the view of the Monte Rosa glacier, alone in the middle of nature.
During the counter service you can stay one room at a time, if our staff is already serving other guests we ask you to wait your turn at the table.

To facilitate your trips to the mountains this year we will be able to prepare a packed lunch for you, always by reservation.

Cancellation policy

Free cancellation up to 5 days from the date of arrival.

DISINFECTION

Cleaning has always been at the center of our attention. We will continue to do so and with more attention. We have increased daily cleaning, sanitizing with dry steam at 180 * C with the addition of disinfectants. In all access points you will find sanitizing gel.

We have trained all the staff who will constantly be equipped with masks. There is a daily room cleaning service, but on request it is possible to reduce the frequency according to your needs. Telephone and remote control, as well as handles and furniture are sanitized with certified products.

HEALTH CENTRE

Current rules prohibit us from opening our wellness center. If the prohibitions are lifted during the season and the protocols allow it, we will also open this area of ​​the hotel.